A quality and safety lead updates the cold-chain pickup procedure after a temperature excursion. The question is never whether the procedure was written, but whether the people doing the work know the current version.
In MoveTheWheels procedures are versioned. The new version is published with a summary of what changed, sent to the drivers, riders and warehouse teams who perform it, in their own language, and acknowledged in their app.
The lead sees who has acknowledged it and who has not. Tasks governed by the procedure show the current version to the worker at the moment they perform it, and the evidence of each step records which version was followed.
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